TeleVisit Instructions
With the recent developments surrounding Coronavirus (COVID-19) and the recognized importance of eliminating in-person contact as much as possible, Dr. Malik is now offering new & existing patients telemedicine services. We will do our best to accommodate rescheduling appointments in this difficult period and arrange for virtual visits ( subject to approval by your individual insurance plan ). Please follow these steps to schedule and connect to your TeleVisit appointment:
STEP 1: Call the main office number at 972-867-0019 or Dr Malik’s scheduler Michelle at 972-265-3390 to schedule a TeleVisit appointment or request an appointment online and our scheduler will call you back to finalize the details.
STEP 2: You need to have a camera ready device. A cell phone with a camera or a desktop/laptop computer with a camera attached or embedded in the screen.
STEP 3: Ensure that your camera ready device has enabled permissions for webcam & sound/microphone.
STEP 4: Secure a private location so you and Dr. Malik can speak freely about your health.
STEP 5: Our office will send you a text or an email with a link prior to your appointment. Just click on this link at the time of your appointment and you will be connected with Dr. Malik.
Other Tips:
- Please check that you can log in and use your microphone/camera at least 24 hours prior to your visit to avoid missing your appointment
- Make sure you have a good internet connection
- Test your microphone and camera while you are in the Virtual Waiting Room
- Please restart your device before the visit to reduce any background processes that may slow down your connection